Psychodynamic Talk Therapy for Minds in Motion,
Counselling/Clinical Supervision and Consultation Services

Frequently Asked Questions
All the Answers You Seek, In One Place
Have a question you’d like to ask? I’m committed to offering clients the best care and experience I can. There’s no such thing as a bad question when it comes to mental health. Check out the answers to the FAQs below, and don’t hesitate to get in touch if you have any additional questions.
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Do you offer sliding scale rates?
A sliding scale is offered and will be discussed in detail during your initial consultation appointment.
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What is the referral process?
Self-referrals are welcome and do not require a formal referral from a doctor. I also accept referrals from other health care professionals.
How long does an appointment last?
Unless otherwise specified, appointments are 50 minutes in length. Sometimes it is helpful to have a longer session which may be discussed if required.
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Are Therapy Fees Covered by OHIP
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Psychotherapy services provided by registered psychotherapists are not covered by OHIP but may be covered by some private extended health insurance plans or workplace benefits. Please consult your individual healthcare insurance plan to determine the extent of coverage provided.
Fees that are paid without coverage are tax-deductable as they qualify under the category of medical expenses.
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How Do I Pay?
Payment is due at the beginning of each session and can be made by interact e-transfer. Note: interact e-transfers transactions for both in person and online therapy services must be completed three hours before your session starts to allow for enough time for the payment to be processed before your session starts. A receipt is issued when payment is received. Please retain these receipts for your insurance or income tax claims.
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What is the policy for cancelled or missed appointments?
Healing In Headwaters Therapy has a 48-hour cancellation policy. If you cannot make an appointment, please let me know 48Â hours prior to your scheduled time. The full fee will be charged for late cancellations or missed appointments. Insurance companies do not provide reimbursement for cancelled or missed sessions.